Client's Care

What type of warranty do I receive?

We take pride on our product quality and offer a comprehensive lifetime service warranty.

How can I find my ring size?

Visit our Ring Size Guide to determine your ring size accurately. We also offer complimentary resizing for your convenience.

Can I customize a diamond ring or piece of jewelry?

Absolutely! We offer customization services to create a one-of-a-kind piece. We offer custom jewelry services. Please share your requirements and budget by:

-Leaving a message in the link

-Or emailing us at support@eversparklejewel.com

We'll review your details and get back to you soon with design suggestions and a quote.

How do I care for my lab-grown diamond jewelry?

Proper care ensures your jewelry remains beautiful. Check out our Jewelry Care Guide for tips on maintaining the brilliance of your lab-grown diamond jewelry.

What payment methods do you accept?

We accept a variety of payment methods, including major credit cards and secure online payment options. Visit our Payment Options page for details.

Can I return a product?

Returns & exchanges can be made within 14 days for free.
*This does not apply to custom orders.

How long will it take to craft my ring?

All of our rings are custom made to order, and it will take around 30 days depending on the style that you order.

Can I engrave on my ring?

Yes, we offer engraving services for most of our rings. You can personalize your ring with a special message, date, or initials. Please contact our customer service support@eversparklejewel.com. for engraving options and pricing.

How long will it take to craft my ring?

All of our rings are custom made to order, and it will take around 30 days depending on the style that you order.

Lab Grown Diamond Questions

What are lab-grown diamonds, and how are they created?

Lab-grown diamonds are real diamonds created in controlled environments. They are produced using either the High Pressure High Temperature (HPHT) or Chemical Vapor Deposition (CVD) methods, replicating the natural diamond growth process.

Are lab-grown diamonds the same as natural diamonds?

Yes, lab-grown diamonds have the same physical, chemical, and optical properties as natural diamonds. The main difference is their origin.

What are lab-grown diamonds, and how are they different from other synthetic stones like moissanite and cubic zirconia (CZ)?

Lab-grown diamonds are real diamonds created in controlled environments, sharing the same chemical composition as natural diamonds. In contrast, moissanite and CZ are distinct materials with different properties. Lab-grown diamonds have superior hardness, brilliance, and fire compared to moissanite and CZ.

Are lab-grown diamonds less expensive than natural diamonds?

Generally, yes. Lab-grown diamonds are often priced lower than natural diamonds of comparable quality, making them an affordable and ethical choice.

How can I tell if a diamond is lab-grown or natural?

Lab-grown diamonds may have inscriptions or laser markings on the girdle to indicate their origin. Always ask for a reputable diamond grading report to verify a diamond's authenticity.

Are lab-grown diamonds certified?

Yes, lab-grown diamonds can be certified by reputable gemological laboratories, just like natural diamonds. These certifications provide detailed information about a diamond's quality and authenticity. We offer certified lab-grown diamonds to ensure transparency and quality.

Are lab created diamonds flawless?

Just like their mined counterparts, every lab created diamond is unique. Grown under the same intense heat and pressure as a mined diamond, a lab grown diamond undergoes the same growth process and may still contain minor internal or surface imperfections like a mined diamond will. This means every lab grown diamond will vary in color, clarity and cut. Expert gemological labs such as the IGI and GIA evaluate and certify every single lab created diamond using the same strict standards applied to mined diamonds.

Will a lab grown diamond pass a diamond tester?

Yes, lab grown diamonds will pass a diamond tester. Since lab grown diamonds are made of pure carbon and have the same thermal conductivity and chemical properties as real diamonds, they will record a positive test on a diamond tester.

Are lab grown diamonds truly conflict-free?

Yes, lab-grown diamonds are considered conflict-free. This means they are not associated with the ethical concerns related to "blood diamonds" or diamonds sourced from regions with armed conflicts, human rights abuses, or unethical practices. Lab-grown diamonds are produced in controlled, ethical environments, ensuring their conflict-free status.