At Ever Sparkle, we deeply appreciate your trust and support when you make a purchase with us. We want your shopping experience to be as delightful as possible. We understand that sometimes, a return may be necessary, and we're here to assist you. Please review our return policy below:

Ready to Ship Items:

For ready to ship items, you have 15 days from the date of delivery to initiate a return if you are not entirely satisfied.
Please ensure that the item is in its original condition, with all tags and packaging intact.
Diamond certificates must be returned with the item; failure to do so will result in a $200 fee.
The product must show no signs of wear or use to be eligible for return.
Returns requested beyond the 15-day window or for products with signs of use will not be accepted.

Customized Products:

All customized products are considered FINAL SALE and cannot be returned or exchanged.
We take great care in crafting your personalized items to meet your specifications, making them uniquely yours.
If you have any questions or need further assistance regarding our return policy, please don't hesitate to contact our customer service team. Your satisfaction is our priority, and we are here to assist you.